Privacy Policy

Last updated: October 20, 2026

1. Information we collect

Information you give us

• Your name, email address and phone number
• Billing and shipping addresses
• Order history with our store
• Messages you send to our support team

Information collected automatically

• IP address, device type, browser and operating system
• Cookies and similar technologies
• How you browse and interact with our site, such as pages viewed and products searched

2. How we use your information

• To process payments, fulfill and ship your orders, and send order and shipping updates
• To answer your questions and handle returns
• To power on-site product search
• To understand how our site is used and improve it
• To show relevant advertising and measure its performance
• To detect and prevent fraud and to meet legal obligations

3. Who we share information with

We share information only with the service providers that help us run the store:

• PayPal: payment processing
• DigitalOcean Spaces: file and image storage
• OpenAI: product search on our site
• Telegram: internal order notifications for our staff
• Our email service provider (SMTP): order confirmations, shipping updates and support replies
• Shipping carriers (USPS, UPS, FedEx, DHL): delivering your order
• Google Analytics and Google Ads: analytics and advertising cookies

4. Data inventory (CCPA)

5. Sale and sharing of personal information

We do not sell your personal information for money. However, cookies placed by Google Ads and Google Analytics may be considered "sharing" for cross-context behavioral advertising under the California Privacy Rights Act (CPRA) and similar state laws. You can opt out on our Do Not Sell or Share My Personal Information page.

6. Your privacy rights

We extend the following rights to all customers in the United States:

• Know and access: ask what personal information we hold about you and receive a copy
• Delete: ask us to delete your personal information
• Correct: ask us to fix inaccurate information
• Opt out: opt out of the sale or sharing of your personal information
• Non-discrimination: we will not treat you differently for using your rights

Depending on your state, you may also have the right to data portability and to opt out of targeted advertising and profiling.

7. How to submit a request

Email [email protected] or use the form below. For deletion, include the subject line "Data Deletion Request".

• Opt-out requests are handled within 15 business days. No identity verification and no account are needed.
• Other requests (know, access, delete, correct) are answered within 45 days. If we need more time, we may extend this by a further 45 days and will let you know.
• Authorized agents may submit a request on your behalf with a signed written authorization.

8. Appeals

If we decline your request, you can appeal by emailing [email protected] with the subject line "Privacy Appeal". We respond to appeals within 60 days. If you disagree with our decision, you may contact your state Attorney General.

9. Children's privacy

Our site is not directed to children. We do not sell or share the personal information of consumers under 16 without prior opt-in consent: consumers aged 13 to 15 may consent for themselves, and consent for children under 13 must come from a parent or guardian.

10. Sensitive personal information

We do not collect sensitive personal information, so we do not offer a "Limit the Use of My Sensitive Personal Information" link.

11. Marketing emails

Every marketing email we send includes an unsubscribe link. Unsubscribing does not stop transactional emails, such as order confirmations and shipping updates.

12. Data retention and security

We keep personal information only as long as needed for the purposes described in this policy or as required by law. We use reasonable safeguards to protect it, but no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

13. Changes to this policy

We may update this Privacy Policy from time to time. The latest version is always posted on this page with its updated date.